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For the next few weeks, we’re going to tackle an area of life where we all struggle: our words. We all know that sick feeling we get when we’ve crossed the line and hurt someone’s feelings with an offhand remark. “Open mouth, insert foot” is an all-too-familiar feeling. And everyone has had a day ruined because someone wanted to get a laugh at someone else’s expense. Why is saying the wrong thing such a common trap for us? Why can’t we avoid these situations? Imagine if we all understood “the power of words.”

Week 1 Bottom Line:

There are no neutral words.

Week 2 Bottom Line:

What’s in your heart comes out of your mouth.

Week 3 Bottom Line:

Don’t attack when you get feedback.