For the next few weeks, we’re going to tackle an area of life where we all struggle: our words. We all know that sick feeling we get when we’ve crossed the line and hurt someone’s feelings with an offhand remark. “Open mouth, insert foot” is an all-too-familiar feeling. And everyone has had a day ruined because someone wanted to get a laugh at someone else’s expense. Why is saying the wrong thing such a common trap for us? Why can’t we avoid these situations? Imagine if we all understood “the power of words.”
Week 1 Bottom Line:
There are no neutral words.
Week 2 Bottom Line:
What’s in your heart comes out of your mouth.
Week 3 Bottom Line:
Don’t attack when you get feedback.